Medzinárodná hosteska/International hostess (ID 10800)

Odvetvie: 56 - Činnosti reštaurácií a pohostinstiev

Počet voľných prac. miest: 2
Dátum pridania ponuky: 28.06.2021
Termín nástupu: Ihneď

Krajina: DE - Nemecko
Mesto: oceány, moria

Druh pracovného pomeru: Pracovný pomer na plný úväzok
Trvanie pracovného pomeru: Sezónna práca
Ponúkaná mzda: 1720.00 EUR - netto
Poznámka ku mzde: 1720 eur - 2200 eur/mes./netto
Pozícia vhodná pre absolventa: nie

Popis pracovného miesta

JOB PURPOSE

The International Host provides a personalised customer service, language assistance and translations to guests to enjoy their cruise.

 

KEY ACCOUNTABILITIES

- Maintains the highest level of guest satisfaction by welcoming and socialising with guests, contributing to

social events during their cruise;

- Makes public announcements in the languages required and cooperates with the Program Publisher for the

translation of the Daily Program & Daily Specials;

- Provides information and proactively offers suggestions and support to our guests;

- Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary

documents when and if required;

- Supports the Shore Excursions Department acting as a Tour escort when required;

- Hosts and/or participates to various games, quizzes, special events language classes;

- Conducts Orientation talks at the beginning (welcome) and end (farewell) of a cruise and Travel talks on the

various destinations;

- Provides full support to the Cruise Consultant in the promotion of MSC loyalty program.

Požiadavky

- sezónna  práca
- ukončená  stredná  škola 
- min. 1 - 2 roky  profesionálnych  skúseností 
- anglicky alebo  nemecky, francúzsky, taliansky, španielsky, portugalsky, čínska mandarínčina, činky kantónsky, japonsky, rusky

QUALIFICATIONS (skills, competencies, experience)

- Ability to communicate fluently in written and oral English plus languages between the European languages:

French, German, Italian, Spanish, Portuguese, and/or Chinese Mandarin, Chinese Cantonese, Japanese,

Russian;

- High School Graduated;

- Previous experience in the hospitality industry, in a customer service working environment, at sea or ashore;

- Working knowledge of Office package;

- Ability to establish relationships and to speak in public;

MSC Cruises is the world‘s largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the youngest cruise fleets.

- Strong problem solving skills;

- Flexibility;

- Enthusiastic team player;

- STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid,

personal security and social responsibility);

- A recognised medical certification is also required before starting to work on board

 

MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and It is part of the MSC Group, which encompasses world-leading maritime companies. As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities that we visit is a top priority for us.

 

Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our business. We employ over 30,000 people worldwide.

 

MSC Cruises is part of the MSC Group, which encompasses world-leading maritime companies.

 - Ability to communicate fluently in written and oral English plus languages between the European languages:

French, German, Italian, Spanish, Portuguese, and/or Chinese Mandarin, Chinese Cantonese, Japanese,

Russian;

 

Zamestnávateľ ponúka

- ubytovanie a strava poskytovaná a hradená zamestnávateľom
-  prepravné náklady  hradené zamestnávateľom
- zdravotné, nemocenské, úrazové, nezamestnanecké poistenie
-  práca  na  4* lodi

Druh pracovného pomeru

Pracovný pomer na plný úväzok

Jazyky

anglický - B2 Samostatný používateľ
nemecký - B2 Samostatný používateľ

Požadované vzdelanie

stredná škola

Doplňujúce informácie

 

 

Názov spoločnosti/organizácie

back up jobs agency

Kontaktná osoba

Ak máte záujem o túto pracovnú pozíciu, kliknite na ikonu „Odoslať životopis“, vyplňte požadované informácie a pripojte životopis v nemeckom jazyku. Po splnení kritérií bude váš životopis postúpený zamestnávateľovi.

 

Kontakt na EURES poradcu:[email protected].